Ranking updated 26 October 2026Ratings checked 26 October 20268 agencies reviewedHow we rank
The three highest-ranked AI voice agencies working with ecommerce businesses are Softcery, deepsense.ai and DestiLabs. Of the 8 agencies ranked, 6 publish a starting price, from $1,000 to $25,000, and the rest quote on request. A published third-party rating backs 6 of them. Positions were last recalculated on 26 October 2026.
Ecommerce automation spans order operations, support triage, returns and merchandising data. The agencies below have worked with the platform and fulfilment stack rather than only the marketing layer.
Every agency below appears in our full ai voice agencies ranking and states ecommerce businesses among the sectors it works with. Listings are ordered by their position in that ranking.
Teams that treat a phone line as production infrastructure and want latency, evaluation and monitoring specified before launch rather than discovered afterwards.
An enterprise with $25,000 or more that wants production LLM agents, voice agents or RAG systems built by a large engineering team with partner status verified at Anthropic and OpenAI.
Enterprise teams that want an agent running in production with orchestration, tool access and tracing named up front, and a fixed-budget pilot before committing to a full build.
Contact centers and enterprises with an existing PBX or dialer that need an agent placed inside the estate they already run rather than a replacement for it.
Companies already buying automation or internal tools from a well-reviewed studio, who want a voice agent added by a team that already knows their systems.
Buyers with their own technical lead who need SIP and VoIP engineering hours on a voice build, and are comfortable directing an hourly offshore team.
Ahmedabad, IN
Not published
From $1k
Order follows one score with four parts: specialization fit (25%); demonstrated client work, technical depth, pricing transparency and public accountability (30% together); third-party ratings weighted by source and review count (30%); and credentials assessed by someone other than the agency (15%, counted only where it lifts the score). Every listing states at least one drawback. No agency pays to appear or to rank. Full methodology.
Every agency on this page
One paragraph on each: who it suits and the main caution. The full review, with every pro and con, is on the profile.
Best forTeams that treat a phone line as production infrastructure and want latency, evaluation and monitoring specified before launch rather than discovered afterwards.
Softcery is the reference point for what a serious voice engagement should disclose before anything is signed.
The main cautionPublishes no price of its own, so the only planning figure is the $10,000 minimum Clutch displays
HQ
Tallinn, Estonia
Team
11-50
Pricing
From $10k$10,000+ minimum, $50-$99/hr (Clutch-displayed); own site sells advisory on an availability retainer, build work per statement of work, and operations on a retainer, with no figures published
Best forAn enterprise with $25,000 or more that wants production LLM agents, voice agents or RAG systems built by a large engineering team with partner status verified at Anthropic and OpenAI.
deepsense.ai suits an enterprise with $25,000 or more that wants production LLM agents, voice agents or RAG systems built by a large, experienced engineering team.
The main cautionEvery agent and LLM result is published for an unnamed client, so none can be checked against a reference without asking; the named results with figures are computer vision and reinforcement learning.
HQ
Warsaw, Poland
Team
51-200
Pricing
From $25kDirectory figures only: Clutch shows a $25,000+ minimum and $100-$149 an hour. Publishes no prices on its own site; its Anthropic partner page describes a Jumpstart package of 80 engineering hours with no price.
Best forBuyers who want a latency figure and a cost per connected minute in writing early, and who do not need to know which infrastructure the work runs on.
DestiLabs gives a buyer two of the three numbers that decide a voice project, latency and cost per connected minute, and pairs them with the larger of the two 5.0 Clutch scores on this page.
The main cautionNames no telephony, speech or orchestration vendor anywhere, so the published latency cannot be tied to a stack
HQ
Tallinn, Estonia
Team
11-50
Pricing
From $10k$10,000+ minimum, $50-$99/hr (Clutch-displayed); DesignRush instead shows a $10,000-$25,000 minimum and $70/hr
Best forEnterprise teams that want an agent running in production with orchestration, tool access and tracing named up front, and a fixed-budget pilot before committing to a full build.
Master of Code Global is the right choice if you want an agent in production rather than a proof of concept, and you want to see how it will be debugged before you sign: it names LangFuse as its tracing layer alongside LangChain, LlamaIndex, MCP, Bedrock and Vertex, and it runs its own open source orchestration framework.
The main cautionChatbot and conversational AI account for 40% of technical focus per Clutch; autonomous multi-step agent work is a newer extension of a conversation design practice
HQ
Redwood City, United States
Team
Not published
Pricing
From $25k$25,000+ minimum project, $50-$99/hr (Clutch-displayed); sells a fixed-budget 30-day AI pilot with a four to five person team, price not published
Best forContact centers and enterprises with an existing PBX or dialer that need an agent placed inside the estate they already run rather than a replacement for it.
For a buyer whose problem is a working contact center that now needs an AI agent inside it, Call Sandwich is the clearest fit on this page: it is the only firm here shipping a product whose job is to bridge an existing PBX to an agent.
The main cautionNames no client anywhere and anonymizes its testimonials, so 200 enterprise clients and 10 million calls rest on its own word
Best forCompanies already buying automation or internal tools from a well-reviewed studio, who want a voice agent added by a team that already knows their systems.
Sidetool is a well-reviewed automation and Bubble studio that added voice recently, and this ranking reflects that order.
The main cautionNot one published case study involves a phone call
HQ
Doral, United States
Team
Not published
Pricing
$50-$99/hrOwn site sells a flat monthly subscription for unlimited queued automations with no figure published; Clutch shows a $10,000+ minimum project size and $50-$99/hr
Best forCompanies that need a price agreed before work starts, and are buying product engineering with a voice component rather than a voice specialist.
RaftLabs is the clearest firm on this page about what a project will cost, and for a buyer who needs a number approved before a scoping call, that counts for something real.
The main cautionIts own copy claims a 4.9 rating across 50 or more verified reviews, while the Clutch profile it cites displays 20
HQ
Dublin, Ireland
Team
Not published
Pricing
From $10kFixed-price only, no hourly billing: single-workflow agent $20,000-$50,000 over 4-8 weeks, multi-agent systems $60,000-$150,000 over 10-16 weeks, MVP work from about $10,000; Clutch shows a $10,000+ minimum and $25-$49/hr
Best forBuyers with their own technical lead who need SIP and VoIP engineering hours on a voice build, and are comfortable directing an hourly offshore team.
On paper Samcom has telephony depth that several higher-ranked firms lack, and it is one of very few agencies in this category willing to publish what an hour of its time costs.
The main cautionIts site advertises a Clutch score of 4.9 from 74 reviews, while the Clutch profile for this company displays zero reviews
HQ
Ahmedabad, India
Team
Not published
Pricing
From $1kPublishes hourly rates: VoIP developer $25-$55/hr, AI developer $35-$75/hr, VoIP support engineer $18-$38/hr; Clutch shows $25-$49/hr and a $1,000+ minimum project size
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